Delivery Policy

We'd rather be honest than fast-looking. Here's exactly how delivery works at Jharkhand Rasoi™.

Last updated: February 2026 — owner-review recommended before publishing.

01Who Delivers

Delivery is handled independently by each branch — Chitarpur (62010 24624), Gola (92042 02255) and Ramgarh, Tair Mod (92969 36465). This website doesn't run a central kitchen or courier fleet; it connects you to the nearest live outlet on WhatsApp or phone.

02Service Areas & Charges

• Each branch covers its own local area. Whether your address is deliverable — and any delivery charge or minimum order — is confirmed by the branch in your WhatsApp chat or call before billing.
• We do not advertise blanket "free delivery". If a branch is running a delivery offer, it will be stated clearly in your chat for that order.
• Outside the service area? The branch may suggest pickup instead — your pizza stays hotter that way anyway.

03Delivery Times Are Estimates

Any delivery time shared by the branch is a good-faith estimate. Rush hours, weather, traffic, local events or unforeseen issues can cause delays. The branch will keep you informed on WhatsApp/phone if your order is running late. We don't promise guaranteed minutes.

04Your Part

• Share a complete address with a landmark in your WhatsApp message.
• Keep your phone reachable — the rider or branch may call for directions.
• Someone should be available to receive the order; perishable food can't wait around.

05Payment

Payment terms (cash / UPI on delivery, or prepaid) are set by the branch and shared with you before dispatch. This website never collects payment. Always pay against the amount the branch confirmed in chat.

06Order Problems

• Wrong, missing or damaged items? Contact the branch promptly — ideally the same day with a photo — and the branch will work with you on a replacement or refund as per our Cancellation & Refund Policy.
• Nothing in this policy limits your rights under applicable consumer law.